Find out how OTTO is taking its 10-year-old data infrastructure into a new era with the event streaming platform powered by Confluent and making itself future-proof.
Get an insight into Jim's work as an MLOps-focused engineer! In this article, he explains how a machine learning product is developed and how you can get started in this discipline yourself.
At OTTO, Google Cloud Spanner is an integral part of several services. Mirco reveals the complexity of optimizing joins in Google Cloud Spanner and gives some helpful insider tips.
Kay and Falk were at the EuroRust conference in Brussels in mid-October. There are more and more enthusiasts of the Rust programming language at OTTO. The two of them tell you what went on at the conference and why Rust is a useful tool.
Almost every application is using sensitive data, such as passwords or other login credentials, to log in to databases, third-party systems and the like. Such data should not end up in plain text in the version control system, but rather be kept under lock and key. For the secure storage of data, the use of Hashicorp Vault has gained acceptance at OTTO.
In the inc(AI) team, we are always trying out different tools and methods. Slack time has proven to be a good way of doing this, in which we learn alone or together. The motivation for such Slack time naturally comes from the challenges that we have to solve during our work. Our strategy is to always look to the open source community first to find suitable solutions for us. Some time ago, we also investigated a new tool called Dagster in our Slack time.
Although they've been around for a while, Large Language Models (LLMs) have taken the world by storm since ChatGPT was launched. ChatGPT currently dominates the AI landscape like no other model. Could it also be used for the creation of good product texts in the OTTO Webshop? This is precisely the question we wanted to tackle in the inc(AI) team in a 2-week sprint. The result is ProductGPT – a tool that can do exactly that!
The majority of user journeys in search starts with a click in a search box. How can you guide your users after this initial click? At otto.de we strive to show our users the best suggestions for their need, right after the first click
Working according to a standard... really? Come on – software developers know how to build APIs. Besides, they want to stay flexible and have neither the desire nor the time to plough their way through some endless set of rules. And even if you've read them, that doesn't mean you agree with them. Fair enough. Nevertheless, there are a few challenges to overcome in software development, especially when working in autonomous teams and when you're dealing with business growth. This post offers an insight into how we at OTTO came up with our own API Guidelines and implemented them successfully.
At OTTO, we need to manage several hundred AWS accounts for our product teams while balancing agility and control. That's why OTTO IT's Cloud Competence Center, also known as the Governance at Scale (GAS) team, worked with globaldatanet to develop a solution to run AWS CloudFormation StackSets at Scale, integrated into the OTTO tooling ecosystem with Confluence and Microsoft Teams.
The key is to minimize, or even completely eliminate, code repetition by keeping the Terraform configuration DRY (Don’t Repeat Yourself). This is why we migrated to Terragrunt. It's a small wrapper around Terraform promising reduced repetition, better remote-state configuration, and simpler work with Terraform modules. It can be a viable solution for better organizing configuration files and clearly stating differences between deployment environments.
At this year's Nullcon Berlin, the international IT security conference that brings hundreds of top experts together, we staged a live Bug Bounty Hunt together with YesWeHack, a leading provider of bug bounty services. Around 40 crack security researchers pitched in to subject OTTO's infrastructure security to a hardcore test. This was a welcome chance for us to check our Web applications for security loopholes and learn from a personal exchange with leading-edge researchers at the same time.
Especially in OTTO's retail business, accurately forecasting return rates and their fluctuations plays a major role in minimising unnecessary costs. In large-goods deliveries (fridges, sofas etc.) every single return results in very significant costs.
In collaboration with Online Marketing, Team Siggi at OTTO BI developed an in-house programmatic advertising solution in 2018. For this purpose, among other elements a separate SSP (Supply Side Platform) and DSP (Demand Side Platform) solution was developed, called Orbidder.
Let’s be honest, display advertising usually makes people think of an aggressive e-tailers literally hunting them down. Many potential online customers therefore resort to all-or-nothing ad blockers to save themselves from visual overload. However, beyond these two extreme user experiences, in reality display advertising is simply a modern equivalent to a classic poster hanging at the bus stop.
In recent years, semantic product search has been widely adopted in global e-commerce. However, many systems exhibit issues in understanding queries with unusual spelling variations. In this blogpost, we show you how Otto’s Team Turing has developed a new system that alleviates these problems. It is live and has lifted the Click-Through Rates (CTR) in the low-recall segments of otto.de by more than 25% and the Conversion Rate (CvR) in the low-hit segment by more than 90%.
Major online retailers such as OTTO offer their customers millions of products to explore and purchase. However, finding the right product from such a vast selection without a little guidance can be exhausting! So we work to guide our customers to those products that best match their interests and motivations using personalised recommendations. For this reason we want to enhance our ability to forecast in real time which products each customer will want to see, add to their cart and order at any given moment of their visit.
Are you interested in data and cloud technology? Would you like to understand more about different roles in development teams? Are you looking for a new job? This blog post series is about our way of working and our job profiles at Otto Group data.works.
Are you interested in data and cloud technology? Would you like to understand more about different roles in development teams? Are you looking for a new job? This blog post is about our way of working and our job profiles at Otto Group data.works.
The article outlines the basic features of Otto’s Dynamic Pricing service, which is currently used to set prices for the majority of products on otto.de. It further describes how we successfully built the service as a robust and scalable cloud application able to deliver prices for millions of articles on a daily basis. It also explains how we benefited from working on our application in a cross-functional team setup and how we intend to secure the continuous improvement of our service.
In this article, we’ll demonstrate how to automate the provisioning of AWS Accounts via self-service using Jira Service Desk, potentially reducing the provisioning time of out AWS Accounts from 4 hours to 25 minutes.
When we launched our platform implementation back in 2018, we jointly committed to creating state-of-the-art software aligned with thoroughly modern and proven practices. First off, we deep-dived on modern software architectures including Event Driven, Microservices, Distributed Systems, Cloud Native and DevOps – which resulted in a couple of positive architecture decisions.
Following the official introduction of Power BI at OTTO in 2020, it’s quickly become a household name for many colleagues. Others have already taken their first practical steps in using this technology or have even become advanced and regular users - for good reason!
The term ‘cloud’ has been much more than just a buzzword for a long time now. The cloud, or rather the clouds, have become an essential part of our daily business. But what if – even though the wheat has long since been separated from the chaff in terms of IT expertise – I still don't know much about the cloud?
The Business Intelligence Division is playing a decisive role on OTTO's journey towards becoming a connected company. It realigned and transformed itself in 2019 into an agile, adaptable organisational unit. Beyond data and algorithms, BI relies above all on its people and the continuous adaptation of the organisation through joint learning.
OTTO is moving towards a tech-enabled company. Our software is business-related, not abstract. While complying with the requirements of our buying department, we have succeeded in becoming a great platform for customers, partners and suppliers.
In this article we will provide some insights into how we built the judgement pipeline, which is to serve as a basis for future LTR pipelines. What does a judgement pipeline do in the LTR context? It computes judgements based on user data for a certain timeframe. These judgements are to serve as the labels a ranking model will be trained on. Right now we also export these judgements for live validation on selected queries.
Enabling users to find the products they are looking for is the core job of the search team of otto.de. But not only finding the relevant articles, but also putting the most relevant products at the top of the list is one of the main challenges we are facing in our job. In this and the following posts we will show you how we implemented Learning to Rank to improve our ranking, how we meet the ecommerce specific challenges, measure search quality and how we realized the technical implementation.
Over the past few years, microservices have grown into an established architectural approach. They are now so well established and tested that the hype is over, and enough experience is available on the benefits, limits, advantages and disadvantages. This article highlights the advantages or promises of microservice approaches that can be fulfilled when frontends are also considered.
In this article, we will look at one option to write a Java AWS Lambda using the still rather new microframework Micronaut and we’re going to deploy our code to production by means of Serverless.
OTTO is transforming its business model from retailer to platform. Our colleague Christian is developing for the OTTO platform in Hamburg and provides insights into pre-planning, agile project management and the technical architecture.
Under the claim "Turn your ideas into cloud solutions in 2 days!", the participants of the first Otto Group IT Hackathon at the beginning of April had the goal of developing prototypes with a relevant business case for Otto Group companies.
The cloud stands for scalability, cost efficiency and short time to market for new features. otto.de also wants to benefit from this and therefore started the migration to AWS last summer.
While looking for a format that could be used well for a remote retro, I had the idea that the desired functions could also be mapped via a Trello board.
The cloud stands for scalability, cost efficiency and short time to market for new features. otto.de also wants to benefit from this and therefore started the migration to AWS last summer.
In our “E-Commerce, Innovation & Platform” division, many cross-functional teams use Jira for backlog planning. Here, we answer questions about story preparation.
Until now, the term "test manager" was a very wooden, bureaucratic-sounding title. In the meantime, even managing tests is only a small part of the added value we provide as a team.
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